Delivery & Returns
- Our online retail prices are inclusive of all UK and EU taxes.
- For international customers outside of the EU: Import duties, taxes and other customs related charges are not included. Buyers bear responsibility for all extra charges incurred (if any).
- Free delivery in mainland UK for all orders £50.00 and above.
- A flat delivery charge of £5.85 is applicable in mainland UK on all orders below £50.00.
- Deliveries to the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland are charged at the following flat rates:
£7.85 for all orders below £50.00 (Royal Mail Signed for Service with tracking number and proof of delivery)
£19.80 for all orders £50.00 and above.
- Deliveries within the EU, Monaco and Switzerland are charged at a flat rate of £19.80.
- Deliveries to the USA, Canada and Mexico are charged at a flat rate of £49.50.
- For delivery outside the aforementioned countries please contact us directly for a quote.
- We use reliable express delivery services for the UK and Worldwide which are fully trackable. Once your order has been processed we will send you the tracking references enabling you to fully track your item (s).
- We aim to deliver orders within 48 hours within the UK.
Viewings and Collections:
- If you wish to view any items before purchase you can visit our London showroom in NW7.
- You can also choose to collect items from the showroom as well.
- Viewings and collections are by appointment only.
Returns and refunds:
- We do our utmost best to represent items in photos as they are. Please note that colours may vary slightly depending on the resolution of your screen.
- In the unlikely event your item arrives damaged please contact us immediately to arrange a refund or replacement. We will issue you a refund or offer an exchange upon receipt of the damaged item.
- If you wish to cancel your order, or return or exchange a product within 14 days of receiving your order we are happy to issue you with a refund minus the cost of delivery both ways, provided the item is returned in good saleable condition.
- If you wish to cancel your order before it has been dispatched we are happy to offer you a full refund.
- Please return all items packaged in their original condition using a fully trackable delivery service.